Service Writer/Scheduler

🛡️ Be the Hero at the Front Line – Join Warner Industries in Swift Current! 🛡️ At Warner Industries, we don’t just keep the wheels turning — we power the backbone of industry, agriculture, and transportation across Western Canada. Every Truck that rolls out of our shop is a mission accomplished. And every Service Writer/Scheduler is the administrative tactician at the front line of the Customer experience, ensuring every job is planned, communicated, and executed with precision. Now, we’re calling on a new Hero — someone ready to take command of the schedule, drive the momentum forward, and lead with precision, empathy, and grit. 🚀 Your Mission: • Be the trusted connection between our Customers and our powerhouse Service Team • Coordinate, prioritize, and schedule repairs and maintenance with clarity and confidence • Create repair orders, manage communication, and follow up to ensure Customer satisfaction • Maintain detailed and accurate service records and scheduling workflows • Support Technicians by aligning shop capacity, timelines, and job flow for maximum efficiency • Help keep our Service Desk running like a well-oiled machine • Participate in on-call rotation to support after-hours Customer needs when required 🧭 Your Toolkit: • Experience in a Customer service, Service Writer, or scheduling role • Strong communication, organization, and coordination skills • A Team-first mindset with a passion for getting things done right • Resilience in a fast-paced environment and a cool head under pressure • A knack for balancing multiple priorities, timelines, and shifting demands • Strong mechanical or technical aptitude (heavy-duty or automotive industry experience is a plus!) 🏆 Why Warner Industries? • A dynamic and supportive work culture built on respect and recognition • Opportunities to learn, grow, and move up — your work matters here. • Competitive compensation + performance incentives, group benefits, and matching Retirement Plan • Leadership that values safety, impact, and integrity • Real impact — you’ll see the difference you make, every single day Build your Career with Warner Industries – where we don't just offer jobs, we offer Careers with purpose. 📩 Apply today and become the trusted Hero our Customers rely on! Only those selected for interviews will be contacted. Applicants must be legally entitled to work in Canada, as we do not have a Labour Market Opinion (LMO).